Privacy Policy

This Privacy Policy explains how Alteration Avenue processes personal data when you use jewelstudioflyrope.best, contact us, or request tailoring, remodelling, or upcycling services in Neuquén.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?

Subject to applicable law, you may request access to your data, correction of inaccurate information, deletion where retention is not required, or restriction of certain processing. You may also object to processing in limited circumstances and request clarification about how your data is used.

Available rights depend on the nature of the data and the applicable legal basis.

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or interaction concerned. We may ask for information needed to verify your identity and to locate the relevant records before responding.

Requests may require identity verification before we act on them.

We retain personal data for the period necessary to handle inquiries, manage projects, complete transactions, maintain business records, and meet legal or tax obligations. When data is no longer needed, we delete it or anonymize it where feasible, subject to any retention required by law or for dispute handling.

Records are kept only as long as needed for service, accounting, or legal purposes.

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The date of the latest revision should be reviewed periodically.

We may revise this notice when our practices, services, or legal obligations change.
Data category

Data We Collect

We may collect identification and contact details, project information about garments or materials you submit, communication records, booking details, payment-related information, and technical data such as device and usage information. Where you provide garments or materials for review, we may also process information needed to assess construction, condition, fit limitations, and requested alterations or redesigns.

The data we collect depends on the inquiry, booking, or project stage.
Collection source

How We Collect Data

We receive data directly from you when you submit an inquiry, request a consultation, book a workshop visit, communicate with us, or provide garments and materials for assessment. We also collect limited technical information automatically through the website and may receive transaction or service-related information from payment or communication tools used to support your request.

Information is obtained from direct submissions and from normal website use.
Cookie usage

Cookie Types

The website may use essential cookies for core functions, preference cookies to remember basic settings, and analytics cookies to understand site performance and usage patterns. Cookies are used in a limited way to support navigation, maintain form sessions, and improve the reliability of the website.

We use only standard cookie categories needed for operation and measurement.
User control

Cookie Controls

You may manage cookies through your browser controls and, where available, through any on-site preference tools. Blocking some cookies may affect basic site functions, form handling, or the reliability of usage measurements.

Browser settings can be used to limit or delete cookies, subject to site functionality.
Contact Information

Contact Information

Privacy email
Telephone
+54 9 11 2346-6773
Mailing address
Calle General José de San Martín 4850, Q8304ABN Neuquén Neuquén
Privacy inquiries
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, assess garments and materials, prepare quotes, manage approvals, carry out alteration or remodelling work, arrange collection, process payments, maintain records, operate the website, and meet legal obligations. We may also use limited technical data to secure the site, diagnose problems, and understand how visitors use our pages.

Processing is limited to service delivery, administration, and compliance.
02 · Sharing

Service Providers

We may share personal data with operational partners that support website hosting, communications, payment processing, record keeping, or similar administrative functions. These recipients are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their tasks.